Masterpieces of the Mind

Privacy Policy

 

Capitalised terms have the same meaning as in our Terms and Conditions of Use unless otherwise defined.

The Masterpieces of the Mind project (“Project”) focuses on responses to Mental Health and Mental Illness.

 

1. We respect privacy

 

Masterpieces of the Mind (ABN 22 123 262 737) (“We”, “Us” Our”) respects the right to privacy and is committed to safeguarding the privacy of our Users and our Website visitors. We adhere to the Australian Privacy Principles and other obligations contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat personal information.

 

1.2.     “Personal information” is information we hold which is identifiable as being about an individual.

 

2. Collection of personal information

 

2.1.     We will, from time to time, collect, receive and store personal information provided via the Website or in the course of the Project, from a User provided to us directly or given to us in other forms.

 

2.2.     Individuals may provide basic information such as their name, phone number, address and email address to us directly, to enable us to send information, provide updates and process a product or service order. We may collect additional information at other times, including but not limited to, when individuals provide feedback, or when they provide information about personal or business affairs, change content or email preferences, respond to surveys and/or promotions or provide financial or credit card information.

 

3. What kind of personal information do we collect?

 

3.1       The types of personal information we may collect include:

(a)       identifying information such as name and date of birth;

(b)      contact information such as home address, home and mobile phone numbers

and email address;

(c)       information about involvement in sporting or recreational activities;

(d)      with your specific consent, voice and image; and

(e)      health and medical information (including symptoms)

 

3.2       Individuals generally have the right not to identify themselves when dealing with us where it is lawful and practicable for us to allow it. However, on many occasions we will not be able to do this.

 

4. How do we collect personal information?

 

We collect personal information in a variety of ways, including when individuals interact with us electronically, when individuals access our Website and participate in the Project. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

 

5. Use of personal information

 

5.1      We may use personal information to provide individuals or our customers with information, updates and our services. We may also make individuals or Users aware of new and additional products, services and opportunities available to them. We may use personal information to improve our products and services and better understand individual and customer needs.

 

5.2       We may contact individuals and Users by a variety of measures including, but not limited to telephone, email, sms or mail.

 

6. Disclosure of personal information

 

6.1      We may disclose an individual’s personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, service providers, customers or subcontractors insofar as reasonably necessary for the purposes set out in this Privacy Policy.

 

6.2      We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

 

6.3      We may also disclose and use personal information to protect our copyright, trademarks, legal rights, property or safety, and that of our Users or third parties.

 

6.4      Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. It is not practicable to list all the countries in which the information we collect may be located, but these may include Australia and the United States.

 

6.5      By providing us with personal information, individuals consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose personal information to third parties, we will request that the third party follow this Policy regarding handling of personal information.

 

7. Security of personal information

 

We are committed to ensuring that personal information provided to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.  Although we take measures to safeguard against unauthorised disclosures of information, we cannot provide an assurance that in all cases personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 

8. Access to personal information

 

8.1      Individuals may request details of personal information that we hold about them in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. Individuals seeking a copy of the information which we hold about them or individuals who believe that any information we hold on them is inaccurate, out of date, incomplete, irrelevant or misleading, may email us at contact@masterpiecesofthemind.com

 

8.2      We reserve the right to refuse to provide individuals with information that we hold about them, in certain circumstances set out in the Privacy Act.

 

9. Complaints about privacy

 

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to us at contact@masterpiecesofthemind.com.

We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

 

10. Changes to Privacy Policy

 

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our Website. Please check back from time to time to review our Privacy Policy.

 

11. Website

 

11.1    When a user visits our Website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how users use our site, such that we can improve our Services.

 

11.2    We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify users when a user comes back to the site and to store details about that user’s use of the site. Cookies are not malicious programs that access or damage a user’s computer. Most web browsers automatically accept cookies but a user can choose to reject cookies by changing the browser settings. However, this may prevent a user from taking full advantage of our website.

 

11.3    Our Website may from time to time use cookies to analyse website traffic and help us provide a better visitor or User experience. In addition, cookies may be used to serve relevant advertising to website visitors through third parties.

 

11.4    Our Website may from time to time have links to other websites, videos, images or other content not owned or controlled by us. These links are meant for users’ convenience only. Links to third party websites do not constitute sponsorship, endorsement or approval of these websites. Please be aware that We are not responsible for the privacy practises of other such websites. We encourage users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

May 2017